FAQ
1. What products do you offer?
Answer:
We offer newborn and toddler clothing at our online store. Comfortable, and high-quality apparel for your little ones, with a wide range of sizes, designs, and accessories to suit every occasion."
2. Are your products safe for babies?
Answer:
Yes, all of our products meet strict safety standards and are made from high-quality, non-toxic materials. We prioritize the safety and well-being of your baby in every item we offer.
3. What sizes do your baby clothes come in?
Answer:
Our baby clothing comes in a variety of sizes, ranging from newborn to toddler sizes. Please refer to the size chart on each product page for specific measurements to ensure the best fit for your baby.
4. How can I track my order?
Answer:
Once your order has shipped, you will receive an email with tracking information. You can use this information to track your package through the courier’s website.
5. Do you offer U.S. shipping?
Answer:
Yes, we offer U.S. Shipping! You can see the available shipping options during checkout.
6. Can I return or exchange an item?
Answer:
Yes, we accept returns and exchanges within 30 days of purchase. Items must be unused and in their original condition with tags attached. Please visit our returns page for more information on how to initiate a return or exchange.
7. Do you offer discounts or promotions?
Answer:
Yes, we frequently offer promotions, discounts, and special offers. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest sales and deals.
8. Is my personal information secure?
Answer:
Yes, your privacy is important to us. We use industry-standard encryption to secure your personal and payment information. For more details, please read our privacy policy.
9. Do you have a physical store location?
Answer:
Currently, we are an online-only store, but we are dedicated to providing you with the best shopping experience possible through our website. Feel free to browse our entire collection anytime, anywhere!
10. What payment methods do you accept?
Answer:
We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can choose your preferred method at checkout.
11. How do I know if an item is in stock?
Answer:
If an item is out of stock, it will be marked as “Out of Stock” on the product page. You can sign up for email notifications to be alerted when the item is back in stock.
12.What is your shipping policy?
Answer:
We offer standard and expedited shipping options. Orders are processed within 3-5 business days, and delivery times depend on your location and the shipping method chosen at checkout. Free shipping is available on orders over $75.